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DTSTART:20120516T123000Z
DTEND:20120516T140000Z
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SUMMARY:IF YOU DON'T TAKE CARE OF YOUR CUSTOMERS\, SOMEONE ELSE WILL!
DESCRIPTION:Anoka Area\, Elk River Area and MetroNorth Chambers of Commerce are partnering with Anoka Technical and Anoka-Ramsey Community College to offer this back to basics customer-focused training. \n\n \n\nDuring this 90 minute session you will learn:\n\n  How buying behaviors of satisfied and dissatisfied customers can impact your business\;\n\n  Techniques you can implement to increase customer loyalty\; and\n\n  The "make it or break it" principle can pave the way to success for your business growth goals. \n\n\n\n Come for a light breakfast\, presentation and networking. You will learn\, be inspired and network with others working to build their businesses!\n\n\n\n Our presenter Jeri Meola\, founder and CEO\, of Satisfaction Management Systems (SMS) with over 23 years of experience in market research will provide us valuable case studies on what organizations have done to retain their customers. Jeri's presentation on customer satisfaction is high energy\, discussion-based and relevant! Bring your network partners and teams.
X-ALT-DESC;FMTTYPE=text/html:<span style="language: en-us"><span style="font-size: 12pt"><span style="color: black"><span style="font-family: arial"><img alt="" height="515" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/32/Image/Customerservice2012graphic.jpg" style="width: 359px\; height: 183px" width="819" /></span><br />\n<br />\n<span style="font-size: 10px">Anoka Area\, Elk River Area and MetroNorth Chambers of Commerce are partnering with Anoka Technical and Anoka-Ramsey Community College to offer this back to basics customer-focused training. </span></span></span></span><br />\n<span style="font-size: 10px">&nbsp\;<br />\n<span style="language: en-us"><span style="color: black">During this 90 minute session you will learn:</span></span><br />\n<span style="unicode-bidi: embed\; direction: ltr\; language: x-none"><span style="color: black"><span style="font-family: symbol">&middot\;</span></span></span>&nbsp\;<span style="language: en-us"><span style="color: black">How buying behaviors of satisfied and dissatisfied customers can impact your business\;</span></span><br />\n<span style="unicode-bidi: embed\; direction: ltr\; language: x-none"><span style="color: black"><span style="font-family: symbol">&middot\;</span></span></span>&nbsp\;<span style="language: en-us"><span style="color: black">Techniques you can implement to increase customer loyalty\; and</span></span><br />\n<span style="unicode-bidi: embed\; direction: ltr\; language: x-none"><span style="color: black"><span style="font-family: symbol">&middot\;</span></span></span>&nbsp\;</span><span style="language: en-us"><span style="font-size: 12pt"><span style="color: black"><span style="font-size: 10px">The &ldquo\;make it or break it&rdquo\; principle can pave the way to success for your business growth goals.&nbsp\;<br />\n<br />\n&nbsp\;<span style="language: en-us"><span style="color: black">Come for a light breakfast\, presentation and networking. You will learn\, be inspired and network with others working to build their businesses!</span></span><br />\n<br />\n&nbsp\;<span style="language: en-us"><span style="color: black">Our presenter Jeri Meola\, founder and CEO\, of </span></span><span style="font-weight: bold\; language: en-us"><span style="color: black">Satisfaction Management Systems </span></span><span style="language: en-us"><span style="color: black">(SMS) with over 23 years of experience in market research will provide us valuable case studies on what organizations have done to retain their customers. Jeri&rsquo\;s presentation on customer satisfaction is high energy\, discussion-based and relevant! Bring your network partners and teams.</span></span></span></span></span></span>&nbsp\;<br />\n
LOCATION:Anoka Technical College Auditorium 1355 West Highway 10\, Anoka Park in the MAIN LOT and enter door E1
UID:e.32.5619
SEQUENCE:3
DTSTAMP:20260416T124340Z
URL:http://business.elkriverchamber.org/events/details/if-you-don-t-take-care-of-your-customers-someone-else-will-05-16-2012-5619
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