Child Protection on-going case management services protect children from child abuse, neglect, and exploitation; to prepare and implement case management plans for the treatment of child abuse, the protection of victims; to participate in legal actions arising from child abuse case activities; and to perform related duties as assigned.Essential Duties and Responsibilities
These examples of typical duties do not include all possible tasks for this classification and do not limit the assignment of related tasks. Regular attendance according to the department's approved work schedule is required for all Sherburne positions.
Initial Intake Screening, Assessment and Arrangement for Health & Human Services
- Accept referrals.
- Interview walk-ins or call-in requests for services.
- Complete necessary paperwork.
- Effectively engage individuals and families to assess and evaluate needs and strengths, including safety and risk.
- Collaborate with agencies and clients to determine eligibility, need, and level of service for identified clients.
- Construct and implement a Case Plan, which includes necessary assessments, defines goals and objectives, and provides for the direction of service.
- Coordinate and provide direct services and advocacy to clients and families.
- Facilitate access to and integrate community resources on behalf of the client.
- Evaluate, document, and monitor progress toward goals and objectives.
- Maintain and apply knowledge of relevant policies, procedures, and statutes and professional practice.
- Complete agency, state, and federal required documentation as related to client activity according to mandated timelines.
- Close cases based on eligibility or client desire to discontinue services.
- Provide immediate response in crisis situations. Maintain safety for clients and community.
- Develop and implement a safety plan for clients to maximize their safety and minimize community risk.
- Prepares legal documents and testifies at court, as necessary.
BA/BS in Social Work or closely related field PLUS at least 1 year of Social Work experience or equivalent education plus work experience.
Must have a valid MN driver's license and reliable vehicle.
Desirable experience: Social Worker CORE/Foundation training, Signs of Safety training, Corner House training, SSIS training, previous Social Work Investigations/Assessments or Case Management experience.
Knowledge, Skills and Abilities:
- Skills needed include interviewing, information collection, assessment, counseling, program development, advocacy skills, report writing and resource development, maintain objectivity.
- Develop and maintain a thorough working knowledge of all Federal/State laws, Department and County-wide policies, protocols and procedures that apply to the performance of this position.
- Develop and maintain a thorough working knowledge of court processes, mental health, maltreatment, and delinquency.
- Demonstrate by personal example the service excellence and integrity expected from all employees.
- Develop respectful and cooperative working relationships with co-workers, including sharing knowledge with others and participating in new employee training.
- Communicate effectively and professionally with human services staff, other county employees, clients, and the public.
- Confer regularly with and keep one's immediate supervisor informed on all important matters pertaining to assigned job accountabilities.
- Represent the County in a professional manner to all clients, professionals, and community members when doing the County's business.
- Ability to handle confidential and data privacy issues appropriately.
- Ability to handle contentious issues appropriately.
- Ability to solve problems and determine appropriate course of action.
- Ability to interpret a variety of instructions furnished in written, oral, diagrams or schedule forms.
- Ability to manage crisis situations.
- Performs job responsibilities in a manner consistent with the County's vision, mission, and values.
- Develops and maintains a thorough working knowledge of all department and county-wide policies, protocols and procedures that apply to the performance of this position.
- Develops respectful and cooperative working relationships with co-workers.
- Informs immediate supervisor of all-important matters pertaining to assigned job responsibilities.
- Seeks opportunities for further personal growth and development.
- Represents the County in a professional manner to all internal and external contacts when doing the County's business.
- Complies with all rules and policies in order to maintain a safe work environment.
$28.87 - $32.74/hour
Hours of Work
Union position with a usual work schedule of 40 hours per week during the hours of 8:00 a.m. to 4:30 p.m., Monday through Friday; may include occasional evening and weekend hours.