Date and Time
Wednesday May 16, 2012
7:30 AM - 9:00 AM CDT
Wednesday, May 16, 2012
7:30 - 7:45 a.m. light breakfast & refreshments
7:45 - 9:00 a.m. seminar & networking
Location
Anoka Technical College Auditorium
1355 West Highway 10, Anoka
Park in the MAIN LOT and enter door E1
Fees/Admission
$10.00 Members of participating Chambers
$15.00 Not-yet Chamber Members
RSVP by Friday, May 11, 2012
Website
Contact Information
Elk River Area Chamber of Commerce, (763) 441-3110
Send Email
Description
Anoka Area, Elk River Area and MetroNorth Chambers of Commerce are partnering with Anoka Technical and Anoka-Ramsey Community College to offer this back to basics customer-focused training.
During this 90 minute session you will learn:
· How buying behaviors of satisfied and dissatisfied customers can impact your business;
· Techniques you can implement to increase customer loyalty; and
· The “make it or break it” principle can pave the way to success for your business growth goals.
Come for a light breakfast, presentation and networking. You will learn, be inspired and network with others working to build their businesses!
Our presenter Jeri Meola, founder and CEO, of Satisfaction Management Systems (SMS) with over 23 years of experience in market research will provide us valuable case studies on what organizations have done to retain their customers. Jeri’s presentation on customer satisfaction is high energy, discussion-based and relevant! Bring your network partners and teams.
