Administrative Specialist - Planning & Zoning

Job Summary
Under general supervision of the Planning and Zoning Office Supervisor, the Administrative Specialist provides clerical, administrative, record-keeping, receptionist and customer service support to the Planning and Zoning Department.  This position keeps the communication flow moving through the office and with the public and contributes to the process of information gathering, data entry and file management.
This position is located on-site at the Government Center in Elk River, MN. Our regular business hours are Monday - Friday 8:00am - 4:30pm. 

Sherburne County is the 2nd fastest growing county in Minnesota, where you can find a nice blend of suburban and rural life. As a thriving organization fueled by people passionate about serving our community, Sherburne County strives to support and engage employees through investments in competitive compensation and equitable benefits; a culture that promotes physical and emotional wellbeing; opportunities for professional growth and a sense of honor and purpose. 

Learn more about our employee benefits and workplace culture on our website.

This position will have a start date after January 1, 2025. Pay Range reflects 2025 Pay Scale.
Essential Duties and Responsibilities
Answer and direct multi-phone lines for the Planning & Zoning Office.  Determine the appropriate staff to transfer calls to, schedule building permit inspections, research zoning and parcel related questions, research building permits and provide information to callers.

Greet landowners, contractors, realtors, etc. at the counter.  Answer questions and know when to request additional help from appropriate staff.  
 
Assist with the issuance of building permits over the counter and electronically. Invoice and collect payments. Balance daily payments for the Planning & Zoning office.

Assist Environmental Specialist with the Septic System compliance program through records management, forms, and maintaining databases. Prepare letters to property owners for failing septic systems. Cross-check monthly CRV reports with the septic evaluations to determine whether systems have been upgraded.

Issue septic certifications.   Assist the public, realtors, septic designers with information related to septic systems including installation and compliance inspection reports.  Scan compliance inspection reports into database.

Assist with monthly and yearly mailings including gravel mining reviews, and mail letters to new shoreland owners.  
 
Circulate incoming and outgoing mail.  Collect, date stamp and distribute incoming mail.
Collect, apply postage  and mail outgoing mail.  

Scan documents into database as a permanent record.

Monitor inventory and order office supplies.
Minimum Qualifications
High School Diploma or GED; AND
One-year work experience in customer service.
 
An equivalent combination of education and experience may be considered.
Agency
Sherburne County
Address
Sherburne County Government Center
13880 Business Center Drive NW
Elk River, Minnesota, 55330-1692
Phone
763-765-3001
Website
http://www.co.sherburne.mn.us